Services & Fees
Ōrakei Health offer a comprehensive variety of Medical Care,
see below for more information.
FEES
If you are having financial difficulty please speak to our Practice Manager to arrange a payment plan.
Payments via direct credit (internet banking)
Ngati Whatua Orakei Health Limited
BNZ 02-0108-0901011-000
Please include the name or chart number of the person whose account is being paid.
Medeor Pay by Link - COMING SOON!
We have upgraded to Medeor Pay by Link, a new feature within our database that simplifies paying invoices via Email or SMS link. We have chosen to add this payment option to make it easier for you to pay when you are not in clinic. Payments made via Medeor Pay by Link will incur a 1% surcharge fee.
DNA (Did not attend) Fee
We charge a $10 DNA fee per 15 minute appointment slot missed (for example 30 minute appointment = $20.00 DNA fee) appointments need to be cancelled no later than 1 hour prior to scheduled appointment to allow us to fill the appointment by patients who need them. Click here for more info.
Ōrākei Health fees may change at any time without prior notification.
We recommend checking our website regularly for the most up-to-date information on pricing and services.
Thank you for your understanding!
Our
Services
Ōrakei Health is a community GP clinic which offer quality care that is affordable.
We continue to evolve and improve patient experience with a focus on promoting and elevating Whānau health and well-being.
We ensure our clients have a safe and pleasant environment when visiting us.
Our aim - to address different patient needs, focussing on health education, personalisation, connection and support for any decisions you or your whānau make.
Ōrakei Health offer a comprehensive variety of Medical Care, see the following for more information:
Patients who are registered with our PHO, pay affordable low cost consultation fees. PHO registered patients also have access to a few services and programmes at a free or low cost fee.
These services and programmes include: Diabetes Nurse Specialist Clinics, Health Improvement Practitioner, Health Coach Support, Awhi Ora Services - to help with your health needs in the community, Tamariki Ora.
Family care with Experienced Doctor & Nurses
Cervical Smears
Accident & Wound Care
Care For Diabetes & Chronic Conditions
General Practise Nurse Antenatal Care
Minor Surgery Procedures
Family Planning
Contraception
Insurance Medicals
Vaccinations For Adults & Children
Driving Medicals
Community Home Visits- Bringing Care to You
We know that getting to the clinic isn’t always easy.
That’s why our Community Home Visits team is reaching out to whānau who need extra support. Whether it’s immunisations for your tamariki or ongoing care for chronic conditions like CVD and diabetes, we’re here to help.
If you or someone you care for could benefit from a home visit, get in touch today.
Nurse Walk-in Service
Need quick care for a minor illness?
Our Nurse Walk-in Service is here for you! No appointment needed—just drop in and see our Nurses Monday to Friday, 8 AM – 2 PM, for expert treatment and advice on common health concerns. Whether it’s a sore throat, minor infection, or other minor ailment, our nurses are ready to help. Fast, convenient, and professional care when you need it.
Sexual Health Clinic - Walk-in & Confidential
Your sexual health matters.
Our new walk-in Sexual Health Clinic offers confidential advice, treatment, and support in a safe and welcoming space. No need for an appointment—just drop in when you need us.
💙 STI testing & treatment
💙 Contraceptive advice
💙 Safe, non-judgmental care
Your health, your choice—we’re here for you.
FAQ
Check out our frequently asked questions.
If you are unable to find what you are looking for,
please get in touch with the team!
HOW DO I GET MY TEST RESULTS? We review all test results carefully to ensure your safety and continuity of care. All results are reviewed by the GP. For all URGENT or abnormal results, our team will phone or text you to arrange a follow-up. If no action is required, your result will be filed in your record. You may receive a message via Manage My Health or will be informed at your next appointment. Please note, due to the volume of results received daily, it is not our policy to inform patients of normal or non-significant results. You are welcome to call us for your results 3-5 days after your test if you haven't heard from us.
NEED AN INTERPRETER? All patients that require an interpreter are to book 2 x 15minutes (30minutes) consults with all medical staff. Please note you may incur an extended consult fee for any consult that exceeds 30 minutes with the doctor or nurse. Reception staff are able to organise the ADHB free interpreting service that can come to the clinic and attend the appointment. Please allow at least 5 working days for Interpreting Services to confirm their availability to attend your appointment
REPEAT PRESCRIPTIONS For all repeat prescriptions, please contact the clinic on 09 578 0956 and select option two – follow the prompts and provide your name, date of birth and the pharmacy you would like your prescription to be sent to. All Repeat Prescriptions are done electronically by our Doctors and cost $10. Please allow 48hrs for your prescription to be ready at your chosen pharmacy. For all same day (urgent) repeat prescriptions, there is a cost of $28.
HOW DO I BOOK AN APPOINTMENT? To book a consultation with one of our Clinic Staff - please contact our friendly Reception Team on 09 578 0956
